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RingCentral

Campus Dialing

To call on campus (until everyone is on RingCentral), if you are:

  • NOT on RingCentral: Dial 9 and then the 10-digit number (e.g., 9 + 901.448.####).
  • ON RingCentral: Use Contacts or dial the 10-digit number (e.g., 901.448.####).

What is RingCentral?

RingCentral, a Voice over IP (VoIP) system, is replacing our antiquated telephone system.

A VoIP system allows you to make calls over the internet instead of through a traditional phone network. It's a newer technology that is more flexible and offers many benefits we didn't have with our old system. Plus, it will help us avoid outages (of which we've seen an increase with the old system).

Why is Our Phone System Changing?

  1. Our current phone system is old. Like way old.
  2. Our outages are increasing.
  3. RingCentral offers a ton of benefits our old system cannot.

What Benefits Does RingCentral Offer?

Among the significant benefits RingCentral offers are:

  • Supports remote/hybrid work! Make work calls from anywhere on multiple devices – computer, phone, tablet – using your UT phone number (Use of RingCentral on personal devices is optional.)
  • Allows the transfer of calls from one device to another without disconnecting
  • Includes free long distance! (Excludes international calls)
  • Is easy to move when you switch departments or offices

RingCentral benefits chart

How Can You Get Ready?

Ensure your work address and phone number are accurate for the new phone system rollout. Ensuring the system has your correct work address and phone number is essential for other processes that rely on the accuracy of your contact info, too!

Visit Updating Your Work and Personal Information for instructions on how to verify and update your contact information.

FAQs

Learn more about RingCentral with our TechConnect FAQs article.

May 7, 2024