Information Technology Services (ITS)
RingCentral, UTHSC's New Phone System
In 2022, RingCentral, a Voice over IP (VoIP) system, is replacing our antiquated UTHSC telephone system.
A VoIP system allows you to make calls over the internet instead of through a traditional phone network.
It's a newer technology that is more flexible and offers many benefits we didn't have with our old system. Plus, it will help us avoid outages (of which we've seen an increase with the old system).