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Employee Assistance Program (EAP)

Your Employee Assistance Program (EAP) is administered by Optum.  EAP is designed to provide up to five free, confidential counseling services to all benefits eligible employees and their eligible dependents. Employees and eligible dependents who are experiencing personal or workplace problems should contact an Optum representative at 855.437.3486 — available 24 hours a day, 365 days a year.

Preauthorization is required to utilize your Employee Assistance Program. You can also visit to obtain your preauthorization. To receive maximum benefit coverage, participants must use a network provider. A provider directory with a search feature is available on the website.

For assistance finding a network provider, employees can also call 855-Here4TN.

For additional assistance, you can contact Gina Curry at 901.448.4876 or


Jul 21, 2022