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Request an Education Package

The Office of Access and Compliance (OAC) offers a variety of courses and workshops at the request of departments and organizational units for accreditation or compliance obligations. OACs team not only addresses potential concerns as they are reported to us but also seeks to assist in educating and informing university members of how a focus on culture as a strategic business driver directly impacts organizational climate, effectiveness, and reputation and may involve related topics and policies.

Our courses and workshops are designed for groups and to be informative and educational. Due to the time constraints of our faculty, staff, trainees, and students, these courses and workshops are offered in short sessions and include condensed curricula. While our courses and workshops may include information regarding recommended behaviors or conduct, they are not designed to be “corrective action,” as they are not intended to teach a skill or behavior to mastery thoroughly. Therefore, we do not subscribe to the competency model wherein workshops are recommended to be “checked off a checklist” or used for remedial purposes.

Education Package Options

The packages detailed below are designed to provide a cohesive set of courses and workshops based on the needs and interests of the requesting audience. Presentations can be adjusted to durations of between 50 to 75 minutes. When a package is requested, all four courses must be offered and completed within 90 days of the first-course presentation. Additionally, OAC will continue to provide the Workplace Certificate Program (WCP) twice a year for individuals who wish to participate in a more comprehensive diversity and inclusion program and the Inclusive Engagement Program, an experiential annual program. Please see details below on each package and its courses. 

Educational Program Package
  • Diversity and Inclusion: Workplace, Workforce, and Marketplace
    • Did you know that diversity and inclusion is more than policies, programs, or headcounts? Organizations now realize that inclusion unlocks diversity, and we will discuss how and why this is important.
  • Observations, Assumptions, and Patterns: What Do We Know?
    • Have you ever wondered about your unconscious mind compared to the conscious mind? What are your triggers, and what are the observations, assumptions, and patterns that influence our attitudes, beliefs, expectations, and experiences about others and gaining comfort with difference? We will look at ways to be more aware and how to demonstrate positive human relations.
  • CREATE: A Guide to Practicing Cultural Humility
    • This course explores how we acquire culture, what culture means, and how to bridge cross-cultural interactions using a more comprehensive and ongoing framework. The acronym CREATE will be used to demonstrate an approach to practicing cultural humility in your daily lives using only 6 practical steps.
  • Boundaries in Healthcare
    • This course discusses the relationship dynamic between healthcare workers, their patients, and their colleagues. Maintaining professional boundaries assists healthcare workers in their ability to make objective health-related decisions while maintaining. Attendees will evaluate and discuss various scenarios and how healthcare workers should respond.
Human Relations Package
  • What Does LGBTQ+ Mean?
    • This course offers an introductory look at the meaning behind the acronym “LGBTQ+”, issues and policies specifically affecting LGBTQ+ individuals, and how to leverage appropriate and productive allyship towards the LGBTQ+ community. The course is designed to allow for an open and honest environment where questions and discussions can take place by individuals of all backgrounds.
  • Got Civility?
    • Treating others with dignity and respect and making a “good faith effort’ regarding other’s feelings is an example of civility. In this class, we will define civility, understand its causes, and look at some behaviors that affect civility in addition to imagining a civil workplace – and putting a plan in place to make civility at work a reality.
  • Your Emotional Intelligence
    • Emotional intelligence (EI) facilitates the capacity for reasoning, stress management, communication, and navigating social situations. Benefits tied to emotional intelligence also play a significant role in the workplace and personal success. This course allows participants to explore the foundational areas of emotional intelligence, uncover personal growth opportunities, and learn practical methods to utilize emotional intelligence in workplace settings.
  • Self-Awareness: Your Johari Window
    • What kind of relationship do you have with others in your office, unit, department, or organization? How often do you reveal information about yourself, and what kind of feedback do you receive about yourself through others? We will be discussing with the class, so get comfortable.
Compliance Package
  • How to File a Complaint?
    • The Office of Access and Compliance ensures a safe and comfortable working and learning environment at the University of Tennessee Health Science Center. Any member of the UT Health Science Center community who believes he or she has been harassed or discriminated against based on a protected class can file a complaint with the Office of Access and Compliance. This course will provide insight into the types of complaints that can be filed, the complaint and resolution processes, and available supportive measures for students and employees.
  • The ABCs of Workplace Accommodations
    • This lecture introduces the accommodation and interactive process regarding the Americans with Disabilities Act (ADA) and Religion. The ADA, Rehabilitation Act of 1973, and other laws prohibit employers from discriminating against individuals with a disability and provide certain rights and protections in this context. The interactive process clarifies an individual’s needs, explores potential accommodations, and identifies an effective reasonable accommodation(s) related to a disability or religious beliefs/practices. Those who participate in this course will learn relevant concepts and laws, the goals of the interactive process, and the importance of not retaliating against the individual for requesting accommodation.
  • The Importance of Protected Characteristics
    • This course provides insight into the various protections afforded to individuals by law and policy in the workplace and education. It includes an overview of EEO laws, Title VI, Title VII, and Title IX, as well as related university policies. Attendees will discuss how discrimination may appear through direct or indirect conduct and the importance of reporting such conduct.
  • Cognitive Bias in the Search/Hiring Process
    • Search committees are challenged by cognitive biases even though they function in an advisory capacity. For some committee members, the ‘fit’ or ‘add’ of a candidate becomes the focus of the search process exercise. Are you more partial to ‘fit’ in deciding who becomes a part of the team/organization, and how should this be addressed?
Design Your Own Package

may select one course from each of the three existing packages not to exceed four (4) courses in the Custom Package)

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Education Package Requests are currently closed.

Thank you for your understanding! 

Jan 11, 2024