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Educational and Behavioral Counseling Services

UT College of Medicine - Chattanooga

Help is within reach

The UT College of Medicine - Chattanooga has a full-time, onsite Counselor as part of our staff and our overall well-being initiatives:

Lucy White, MEd, LPC-MHSP, Counselor
Educational & Behavioral Counseling Services  
Location:  Whitehall Building, Suite 104
In-person and Zoom Counseling Sessions are available.
Evening hours are available on Tue and Thu.

Ms. White is based in the GME and Deans Offices, and she provides counseling for a variety of issues to Medical/PA Students, Residents, Fellows, Faculty, and UT administrative staff.  Services include counseling for treatment of trauma, anxiety, anger, depression, relaxation, stress management, and suicide prevention training.  Her salary is supported by the UT College of Medicine - Chattanooga, so her services are provided at no charge to any of our Residents, Fellows, Faculty, Students, or UT  Administrative Staff.  All counseling is confidential.  Ms. White is available for individual meetings, group meetings, and didactics and education, as well as one-on-one counseling.  Departments and individuals can contact her directly to arrange appointments and activities based on individual and department needs. 

All communication is directly with the Counselor and not through any administrative staff.  Matters discussed remain confidential and are handled with the utmost respect for privacy.

The phone number for the Counselor is 423.778.9420. Individual sessions may be held in a separate, identified space or via ZOOM to ensure privacy.

For an "After Hours Mental Health Emergency:"

    • National Suicide Prevention Lifeline: Call or Text  988
    • Lifebridge: 423.591.9830

In addition to our onsite counselor, our campus offers the the following immediate resources, especially in time of crisis:

  • TN Statewide Crisis Phone Line -- If you are experiencing a mental health emergency, talk to a trained crisis specialist in your area. Call 855.CRISIS1 or 855.274.7471
  • Erlanger Security:  423.778.6911
  • Chattanooga Police Department:  911
  • Chat with a crisis counselor through
  • 24/7 Resident Assistance Program through CIGNA, 877.622.4367 or, Employer ID: UTGME
  • CIGNA Resident Assistance Program:
  • 24/7 UT Student Assistance Program 800.327-2255 (ENI NexGen Total Well-Being Program)
  • Text Messaging behavioral support line.  Text START, HOME, or TALK to 741741,
  • National HopeLine Network 800.442.HOPE
  • 24/7 Tennessee Medical Foundation Physician Health Program 615.467.6411
  • 24/7 LifeBridge Chattanooga Physician Well-Being Initiative 423.591.9830, 

Ms. White is available to provide presentations on varying Well-Being topics based on your department needs. We have created a list of subjects. The list below is not exhaustive so please let us know if there is interest in additional topics. To schedule a presentation for your department, you are encouraged to reach out to the Ms. White by calling her phone (423.778.9420) or emailing her at  Topics include:

  1. Nervous System Regulation
  2. Burnout Mitigation
  3. Self-Care 101
  4. Resilience from Trauma
  5. Navigating Stress
  6. Boundaries
  7. Grief and Loss
  8. Time Management and Organizational Skills
  9. Effective Communication
  10. Navigating Uncomfortable Conversations

To set up an appointment or request services, e-mail ( or call her at  423.778.9420.  Individual sessions are confidential and at no cost to the client.  Lucy's services are available to:

  • Medical and PA Students assigned to the UT College of Medicine - Chattanooga campus
  • Faculty
  • Residents and Fellows
  • UT Department Support Staff
Feb 23, 2023