Medical Record Request Policy

So that we can best serve the students and employees at UHS in a timely and efficient manner, we are implementing the following policy pertaining medical records request:

  • Patients may come to University Health Services (UHS) Tuesday through Thursday from 9:00AM to 12:00PM with valid picture ID to submit a request for personal medical records.
  • UHS will process one encounter at the time of the request if asked. 
  • Request of records for more than one encounter will require 7 business days to process. 
  • After the patient has been notified that records are processed and available, the records may be picked up Tuesday to Thursday from 9:00AM -12:00PM.
  • This policy also includes requests for immunization records.

Patients may also email their medical records request (valid ID required) to:  


Concerned about the Zika Virus?

Zika virus is spread to people through mosquito bites. The most common symptoms of Zika virus disease are fever, rash, joint pain, and conjunctivitis (red eyes). The illness is usually mild with symptoms lasting from several days to a week. Severe disease requiring hospitalization is uncommon. Refer to the CDC website for more information.

About UHS

University Health Services (UHS) offers professional and confidential services to the UTHSC students, faculty and staff. Our goal is to create and sustain a healthy campus community supporting the importance of a healthy social and learning environment. Patient Rights and Responsibilities

Important Facts

Online Portal for Refill Requests and Other Functions

Contact Us

University Health Services
910 Madison, 9th floor
Memphis, TN 38163

Appointments/General Questions

Please call: (901) 448-5630

Emergency After Hours Provider Access: (901) 541-5654

Fax: (901) 448-7255


Monday to Friday 8:00 a.m. - 5:00 p.m.
Closed daily between 1:00 p.m. to 2:00 p.m.