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Medical Records Request

Medical Records Request Policy

So that we can best serve our patients at UHS in a timely and efficient manner, we are implementing the following policy pertaining medical records request:

  • Patients may come to University Health Services (UHS) Tuesday through Thursday from 9:00 am – 12:00 pm with valid picture ID to submit a request for personal medical records.
  • UHS will process one encounter at the time of the request if asked. 
  • Request of records for more than one encounter will require 7 business days to process. 
  • After the patient has been notified that records are processed and available, the records may be picked up Tuesday to Thursday from 9:00 am – 12:00 pm.
  • This policy also includes requests for immunization records.

Patients may also email their medical records request (valid ID required) to edubone@uthsc.edu or tthomps4@uthsc.edu

Last Published: Aug 3, 2018