Employee Assistance Program (EAP)
In 2017, benefits will be administered by Optum. In 2016, benefits were administered by Magellan. Learn more about transitioning your care.
The Employee Assistance Program (EAP) is designed to provide free, confidential counseling to UTHSC employees and their eligible dependents. Employees and eligible dependents who are experiencing personal or workplace problems should contact Gina Curry at 901-448-4876 or firstname.lastname@example.org for assistance. View the Employee Assistance Program (EAP) Brochure for additional details.
Additionally, the state of Tennessee's EAP Program provides free short-term counseling and brief legal advice for regular employees who are scheduled to work at least 75% (30 hours per week) time. The spouse and dependent children of an employee in this category also qualify for the free benefit. UTHSC employees may also contact EAP directly by calling 1-855-437-3486 for assistance. View the Employee Assistance Program (EAP) Mental Health and Substance Abuse Benefits Flyer for additional details.
- All services are confidential and available at no cost to you
- New TeleBehavioral Health — talk to a provider over the phone
- You may use up to five, no cost counseling sessions per problem episode.
Transition of care benefit from Magellan to Optum will be available between Jan. 1, 2017, and March 31, 2017.
Available to members who are in active outpatient care with an in-network Magellan provider, but provider is currently out-of-network with Optum
Claims will be treated as in-network between Jan. 1, 2017, through March 31, 2017.
Call 855.HERE.4.TN (855.437.3486) between Dec. 1, 2016, and Jan. 31, 2017, to access the benefit
Optum will work to recruit your provider, or will assist in finding an in-network provider
Optum also offers confidential and anonymous access to a wide variety of information and resources on their website at HERE4TN.com or by calling 855.437.3486.
Human Resources Office
910 Madison Avenue
Suite WP012, 1st Floor
Memphis, TN 38163
Phone: (901) 448-5600
Fax: (901) 448-5170