Records Request

Medical Records Request Policy

So that we can best serve the students and employees at UHS in a timely and efficient manner, we are implementing the following policy pertaining medical records request:

• Patients may come to University Health Services (UHS) Tuesday through Thursday from 9:00 am – 12:00 pm with valid picture ID to submit a request for personal medical records.
• UHS will process one encounter at the time of the request if asked. 
• Request of records for more than one encounter will require 7 business days to process. 
• After the patient has been notified that records are processed and available, the records may be picked up Tuesday to Thursday from 9:00 am – 12:00 pm.
• This policy also includes requests for immunization records.

Patients may also email their medical records request (valid ID required) to  tthomps4@uthsc.edu