Productivity and Collaboration Resources
Question of the Week: I Have an email with [Ext] in the subject line. What does that mean?
A while back, our Cybersecurity team instituted a policy that would put [Ext] before the subject line of external email messages. This was more of a cautionary thing just to let you know that the email was not sent from someone within the UT system.
That does not mean you cannot or should not open it! Especially if you communicate often with partners at other institutions (St. Jude, ROH, Le Bonheur), professional associations (AMA, ADA), higher ed associations (EDUCAUSE, ACGME), or vendors (Roche, Fisher Scientific). Even our ITS newsletter has the [Ext] prefix in the subject line because it is sent through MailChimp.
All the [Ext] means is a simple, “Hey, this email didn’t come from an internal UT source, so use caution when opening it.”
Have a question about a suspicious email? Either forward it to abuse@uthsc.edu or contact our Cybersecurity Office at itsecurity@uthsc.edu.
Tip of the Week: How to Lock Your Screen
As a security measure, all UTHSC-owned device screens will lock after ten minutes of inactivity.
Rather than leave your computer and wait for the 10 minutes to pass, why not secure your computer by locking it yourself?
Windows Users: Press Ctrl+Alt+Del or the Windows key + L.
Mac Users: Click the Apple icon in the top left menu and then select “Lock Screen.”
Featured Course: Finding Your Time Management Style
When it comes to time management strategies, one size does not fit all. To create
your optimal workday, you must consider many factors, including the nature of your
job, the level of interaction you have with others, and your personal preferences.
In this course, productivity expert Dave Crenshaw expands upon the concepts covered
in his other time management courses to help you boost your productivity by crafting
a personalized approach to time management.
- First, go to the UTHSC LinkedIn Learning site to receive full university access to the site.
- Enter your NetID/password (Duo authentication may be required).
- If you have linked your LinkedIn Learning account to your LinkedIn account, you will be asked to log into LinkedIn.
If you have not linked your LinkedIn Learning account to your LinkedIn account, you will be taken to the LinkedIn Learning main page. - Visit Finding Your Time Management Style.
Articles
Getting Started
- OneDrive for Business:
Contact the Helpdesk at helpdesk@uthsc.edu or 901.448.2222 for assistance. - OneDrive for Personal Use: This should automatically appear with your new computer. Don't see it? Contact the Helpdesk at helpdesk@uthsc.edu or 901.448.2222 for assistance.
Resources
Getting Started
- Go to O365.
- Log in with your NetID/password (this may require Duo authentication).
- Click Teams.
- Use the online version or download the app by clicking on your profile (upper right corner), choosing Download the Mobile App, then going to your Downloads folder to install.
Need Teams on your phone? Go to your app store to download.
Resources
- Understanding the difference between OneDrive, Teams, and SharePoint
- Teams Overview
- LinkedIn Learning: To access your account, visit UTHSC’s LinkedIn Learning site first.
- Microsoft's User Quick Start Guide for Every Department
Videos
Getting Started
QuestionPro LoginQualtrics LoginFirst time users? Follow these login instructions.
Resources
UTK OIT
QuestionPro
Qualtrics
Getting Started
- You must go to the UTHSC LinkedIn Learning site to receive full university access to the site.
- Enter your NetID/password (Duo authentication may be required).
- If you have linked your LinkedIn Learning account to your LinkedIn account, you will be asked to log into LinkedIn.
If you have not linked your LinkedIn Learning account to your LinkedIn account, you will be taken to the LinkedIn Learning main page.
Resources
Getting Started
Send an email to Helpdesk at helpdesk@uthsce.du with the subject line FileMaker Pro Request and in the email body, please provide your computer name.
Resources
Getting Started
Contact us for more information! Start by emailing Lisa Hall (ITS) and Michelle Newman (Procurement) to see if OnBase is the solution for you!
Resources
- OnBase App FAQs
- OnBase Online FAQs (for Mac users)
- Unity Client Reference Guide
- Fuji Scanner Recommendations
- Hyland Community
Digital Transformation
ITS’s goal is to support UTHSC during the digitization journey from paper to electronically stored documents, on the road towards full digital transformation (Dx)! Learn More
Getting Started
Complete the purchase order form and email to Kathy Hinkle at khinkle5@utk.edu. You will need to indicate an account number to which our purchase will be charged.
When asked for software code, use:
- Project Online Professional: leave code field blank
- Project Online Premium: software code: 7TR-00001
- Project Professional desktop application: software code: H30-04027
How to Install
- Go to o365.uthsc.edu
- At top right of page, click down arrow beside “Install Office” and choose Other install options
- Choose Apps & devices in left frame
- Find purchased Project product and choose Install
- CD is shipped immediately upon order receipt
- Install from CD
Training
Visit UTHSC's LinkedIn Learning for training.
ITS NewsLean Blog Archive
Need Help?
Contact the Helpdesk
Phone: 901.448.2222
(available Monday through Friday from 7:30 am to 5:30 pm)
Email: helpdesk@uthsc.edu
Need Training?
Contact the Applications Support Team for group or individual training
Email: appsupport@uthsc.edu