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Productivity and Collaboration Resources

Question of the Week: How Do I Change My Password?

Our UTHSC Password Management page is THE page for all things password related. You can:

  • set up your password for the first time
  • set up security questions
  • change your password (at any time)
  • reset your forgotten or expired NetID (if you have set up security questions)
  • unlock your NetID account
  • manage existing security questions
  • reset a departmental password

Be sure to set up security questions you can remember to help you get into your account if you have forgotten your password and are locked out.

Tip of the Week: Don't Share Your Password!

Speaking of passwords, don't share your password with anyone. Ever. No, not even your admins!

Sharing your NetID password is like giving someone the keys to your kingdom!  They can access your MyUT/IRIS account which shows them your pay stubs and provides them the opportunity to change your direct deposit information!

In addition, you are responsible and liable for all processes initiated with your NetID, so this is not to be taken lightly! Learn more by viewing our ITS InfoSec-AC-002-Authentication policy.



OneDrive Main Page

Getting Started

  • OneDrive for Business:
    Contact the Helpdesk at or 901.448.2222 for assistance.
  • OneDrive for Personal Use: This should automatically appear with your new computer. Don't see it? Contact the Helpdesk at or 901.448.2222 for assistance.



Teams Main Page

Getting Started

  • Go to O365.
  • Log in with your NetID/password (this may require Duo authentication).
  • Click Teams.
  • Use the online version or download the app by clicking on your profile (upper right corner), choosing Download the Mobile App, then going to your Downloads folder to install.

Need Teams on your phone? Go to your app store to download.



FileMaker Pro

FileMaker Main Page

Getting Started

Send an email to Helpdesk at helpdesk@uthsce.du with the subject line FileMaker Pro Request and in the email body, please provide your computer name.



OnBase Main Page

Getting Started

Contact us for more information! Start by emailing Lisa Hall (ITS) and Michelle Newman (Procurement) to see if OnBase is the solution for you!


Digital Transformation

ITS’s goal is to support UTHSC during the digitization journey from paper to electronically stored documents, on the road towards full digital transformation (Dx)! Learn More

Microsoft Project

Microsoft Project Main Page

Getting Started

Complete the purchase order form and email to Kathy Hinkle at You will need to indicate an account number to which our purchase will be charged.

When asked for software code, use:

  • Project Online Professional: leave code field blank
  • Project Online Premium: software code: 7TR-00001
  • Project Professional desktop application: software code: H30-04027

How to Install

Project Online Professional and Project Online Premium (web-based)
  1. Go to
  2. At top right of page, click down arrow beside “Install Office” and choose Other install options
  3. Choose Apps & devices in left frame
  4. Find purchased Project product and choose Install
Project Professional desktop application
  1. CD is shipped immediately upon order receipt
  2. Install from CD


Visit UTHSC's LinkedIn Learning for training.


ITS NewsletterLean Listserv Archive

Need Help?

Contact the Helpdesk
Phone: 901.448.2222 
(available Monday through Friday from 7:30 am to 5:30 pm)

Need Training?

Contact the Applications Support Team for group or individual training

Last Published: Mar 1, 2021