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Because we use so many acronyms in Lean 6 Sigma, we developed this glossary to help you become familiar with them.

Acronym Meaning
ANOVA ANalysis Of VAriance
BPM Business Process Map
CTQ Critical-To-Quality (customer's requirements for success)
DMAIC The phases of Lean: Define, Measure, Analyze, Improve, and Control
DOWNTIME (The 8 types of waste) Defects, Overproduction, Walking, Non-utilized talent, Transportation, Inventory, Motion, Extra processing
DPMO Defects Per Million Opportunities
KPIV Key Process Input Variable
KPOV Key Process Output Variable
PCE Process Cycle Efficiency
SIPOC Suppliers, Input, Process, Output, Customers
SME Subject Matter Expert
VOC Voice of the Customer
May 26, 2022