Resources and Support
Additional Counseling Resources
TimelyCare
TimelyCare is a free supplemental mental health resource available to all currently enrolled students. It offers access to 24/7/365 on demand and scheduled telehealth counseling services, with up to 12 sessions per year per student.
Services include:
- Up to 12 scheduled counseling sessions per student, per year
- Unlimited “TalkNow” access for immediate support with a licensed provider
- Bilingual and multilingual providers available
In addition to counseling, TimelyCare offers a range of wellness and support services, including:
- An anonymous, online peer support community moderated by licensed professionals
- Health coaching
- Self-care and mental health resources
- Medical guidance and support
- On-demand yoga and meditation sessions
- Care navigation services
- Assistance with basic needs
- And more
Please register using your UTHSC email.
Student Insurance
If you have UTHSC Student Health Insurance provided through United Healthcare, please find mental health providers off campus through Thriving Campus. For more information about the insurance plan, including a summary of benefits and premium costs, please visit www.uhcsr.com/uthsc.
UT Health Science Center (UTHSC) students at another location:
Student Counseling Services Knoxville, Nashville, and Chattanooga
Counseling Services for Medical Student, Residents, and Fellows located in Chattanooga:
Lucy White, MEd, LPC-MHSP/S, Counselor
Educational & Behavioral Counseling Services
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- Phone: 423.778.9420
- Email: lucy.white@erlanger.org
- Location: Whitehall Building, Suite 516
- After-Hours Mental Health Emergency: (Lifebridge): 423-591-9830
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Find an Outpatient Provider:
The following online resources allow you to search for providers based on insurance coverage, location, and other criteria:
After-Hours Medical Emergencies
If you are concerned about immediate self-harm or harm to someone else, emergency services should be accessed.
For Emergencies call:
- UTHSC Campus Police: 901.448.4444
- Off Campus Emergencies: 911
- 988 Suicide & Crisis Lifeline (Nationwide): Call or text: 988 (Available 24/7 for anyone experiencing emotional distress, suicidal crisis, and/or seeking mental health support)
- Tennessee Statewide Crisis Line: Call: 855-CRISIS-1 (855-274-7471) (Available 24/7) (If you are experiencing a mental health emergency, talk to a trained crisis specialist in your area)
- National Domestic Violence Hotline: Call 800-799-7233 or Text: "START" to 88788
- For Hearing and Speech Impaired with TTY Equipment: Dial 711 then 988
To make a report about sexual assault, please contact The Interim Title IX Coordinator Omar Malik at 901.448.2112.