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Zoom Instructions for Students

First-time Account Setup

  1. Open a web browser and navigate to
  2. Click "Create or Edit Account" and enter your UTHSC netID and password
  3. Click "Edit" at the top-right area of the profile page, type "UTHSC" in the Company/Organization box, and click "Save Changes" **This step will only need to be completed once, the rest of the steps after this will need to be repeated once per device signed into Zoom
    • On the account profile page, a mouse pointer moves across the screen and clicks the "Edit" link. The mouse pointer then clicks inside the box labeled "Company/Organization name" and the text "UTHSC" is typed in. The mouse pointer then click the "Save Changes" button.
  4. Go to and click on "Zoom Client for Meetings" to download and open/run/install
    • OR, you can also join sessions on a mobile device by installing the "Zoom Cloud Meetings" app


First-time Device Setup

Instructions for setting up Zoom on a computer or device after you have set up your UTHSC Zoom account:

  1. Once you open/run Zoom, click "Sign in," click "Login with SSO," and type in the SSO URL box and then sign in with your UTHSC netID (if you are using a Windows PC, you might have to scroll up to see the login boxes)
    • The mouse pointer clicks the "Sign in" button, a new window opens and the mouse pointer clicks the button at the top labeled "SSO Login with SSO." A new window opens up with a text box and "" is typed into the text box and the mouse pointer clicks the "Continue" button.
  2. Once you are logged into Zoom on a computer, adjust your settings to automatically mute your microphone and webcam when you enter a meeting to avoid disruption.
    1. You can set your microphone to mute by default by clicking Settings > Audio tab > check box "Always mute microphone when joining a meeting"
    2. Set your webcam video to be off by default by clicking Settings > Video tab > check box > "Always turn off video when joining meeting"


Joining and Participating in a Zoom Meeting

  1. Click the link sent to you by the tutoring coordinator, select your tutor, and agree to the confidentiality agreement
    • If it asks if you want to join your audio by computer or phone, choose "Join Audio by Computer" and check the box if you don't want it to prompt you every time
    • If you are joining on a mobile device, please select "Turn off my video" and "Mute microphone" to avoid disrupting the session
      • Depending on your device, you might need to select "Connect device audio" before it will let you mute your microphone


If you have any questions, please contact You can also visit the UTHSC Zoom Knowledge Base for additional information.


Feb 5, 2024