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Term Definition
Assumption A factor in the planning process that is considered to be true, real, or certain, without proof or demonstration.
Change Control A process whereby modifications to project scope, schedule, time, quality, and other components are identified, documented, and either approved or rejected; helps reduce scope creep and ensures the full impact of a change is known, documented, and communicated before being implemented.
Constraint A limiting factor that affects the execution of a project, program, portfolio, or process.
Customer The person(s) or organization(s) that will pay for the project’s product, service, or result.
End User  The person(s) or organization(s) that will use the project’s product, service, or result; may be the same as the Customer
Portfolio  All of an organization’s projects, programs, subportfolios, and operations managed as a group to achieve strategic objectives; portfolio management is the centralized management of one or more portfolios.
Program  A group of related projects, subprograms, and program activities managed in a coordinated way to obtain benefits not available form managing them individually; program management is the centralized management of one or more programs. 

A temporary endeavor undertaken to produce a unique product, service, or result. ITS also uses the following criteria to define a project:

  • Requires more than 40 hours of work
  • Requires resources from 2+ ITS teams (or more than 40 hours of work from one ITS team)
  • Has a significant level of impact or complexity
  • Is not related to existing daily operations
Project Charter  The document that formally authorizes the existence of a project, provides a high-level project overview, and authorizes the project manager to apply organizational resources to project activities. 
Project Management Life Cycle The series of phases that a project passes through from identification to closeout. 
Project Management  The application of knowledge, skills, tools, and techniques to project activities to meet project requirements. 
Project Management Office  An organizational structure that standardizes the project-related governance processes and facilitates the sharing of resources, methodologies, tools, and techniques.
Project Plan  The document that describes how the project will be executed, monitored, and controlled; includes, but is not limited to, the project schedule. 
Project Sponsor  A person or group that provides resources (especially funding) and support for the project, program, or portfolio and is accountable for enabling success; also may be referred to as the “Project Champion.” 
Scope  The sum of the products, services, and results to be provided as a project; should be defined both in terms of inclusion (“What is in scope?”) and exclusion (“What is out of scope?”). 
Stakeholder An individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project.
Triple Constraint Scope, time, and cost – the three key attributes that must be handled effectively for successful completion of any project, so called because a change to any one of these factors almost always leads to a modification to one or both of the others; also referred to as the “Iron Triangle.”
Work Breakdown Structure A hierarchical breakdown of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables.

Last Published: Sep 25, 2018