🎓 UTHSC ITS — Classroom & Meeting Technology Dashboard

Faculty Classroom Experience · AV Equipment · Remote Teaching · Streaming · Online Materials · Interest in Emerging Technologies

📊 Overview — Classroom & Meeting Technology

6 Rated Metrics · 3 Logical Groups · Faculty n=16–33
⚠️ Important context: Only 33 of 196 respondents (23.6% of those who answered) identified as faculty. All 6 rated metrics were answered exclusively by faculty respondents. Small sample sizes — especially Mediasite (n=16) — mean results should be interpreted with caution.
4.34
Highest Avg Score
Access to Online Material
4.02
Overall Avg Score
All 6 metrics combined
96.55%
Peak Satisfaction ≥3
Online Material Access

📋 All 6 Metrics — Score Summary

4.34
Online Material Access
n = 29 · 96.55% satisfied · Content & Access
4.31
Remote Teaching (Zoom/Teams)
n = 29 · 93.10% satisfied · Support & Remote
4.25
Tech Support During Classes
n = 28 · 92.86% satisfied · Support & Remote
4.03
Desired Tech Availability
n = 33 · 87.88% satisfied · In-Room Tech
3.79
AV Equipment Quality
n = 29 · 86.21% satisfied · In-Room Tech
3.38
Mediasite Streaming ⚠️
n = 16 · 81.25% satisfied · Content & Access

📊 Above Average vs Below Average Responses

🔑 Key Insights — Classroom & Meeting Technology

🏆 Online Materials Lead

Access to Online Material scored 4.34 — the highest metric in this entire section with 96.55% satisfaction. Faculty value reliable access to Blackboard, PPT, and course content.

📹 Remote Teaching Strong

Zoom/Teams remote teaching scored 4.31 with 93.10% satisfaction. Faculty feel well-supported for remote and hybrid instruction delivery.

🎧 Tech Support Reliable

Technical support during classes scored 4.25 with 92.86% satisfaction. Faculty trust that help is available when classroom technology issues arise during instruction.

📶 Wireless Projection Demand

73.33% of respondents want wireless projection capabilities — the strongest emerging technology interest, signaling an opportunity for targeted classroom upgrades.

⚠️ Areas of Concern

  • Mediasite InfrastructureRespondents described storage, streaming hardware, and bandwidth as insufficient. Important recording features may need to be disabled to keep the system functional. This is the lowest-rated metric at 3.38.
  • After-Hours Support GapUsers explicitly noted the absence of after-hours support for online teaching and repeated the need for off-hours assistance, particularly for evening classes and events.
  • Aging Classroom AV EquipmentSpecific concerns included low-quality and dark projectors, inconsistent lapel microphone performance, and the need for high-definition presentation capability for clinically detailed images.
  • GEB Room Readiness IssuesComments referenced nonfunctioning chalkboard lights and door-access problems in GEB lecture halls, suggesting a need for coordination between ITS and facilities-related teams.
  • Training & Enablement VisibilityOne respondent reported not seeing IT trainings and felt forced to self-teach, while also requesting more advanced classroom technology options such as upgraded document cameras.
  • Blackboard DissatisfactionBlackboard was raised again as a standalone concern, reinforcing prior feedback that some users would prefer a different LMS or online-materials platform.

🏫 Classroom & Meeting Technology — All Metrics

🖥️ In-Room Tech · 🎧 Support & Remote · 📡 Content & Access · Faculty Only · n = 16–33 per metric
What this group measures: This section combines all three technology domains assessed in the faculty survey. In-Room Technology covers faculty satisfaction with classroom hardware — projectors, screens, microphones, and AV equipment quality. Teaching Support & Remote Delivery covers technical support received during classes and the ability to teach remotely via Zoom or Microsoft Teams. Content Delivery & Online Access covers Mediasite streaming/recording capabilities and access to online course materials through Blackboard, PowerPoint, and related platforms.
🖥️ In-Room Technology
Desired Tech Availability
4.03
n = 33  ·  87.88% satisfied  ·  12.12% below avg
Faculty satisfaction with the technology available in classrooms — projectors, screens, microphones, and supporting AV hardware needed for effective instruction.
🖥️ In-Room Technology
AV Equipment Quality
3.79
n = 29  ·  86.21% satisfied  ·  13.79% below avg
Faculty rating of the overall quality of audiovisual equipment used during in-person instruction, including projector brightness, microphone clarity, and display resolution.
🎧 Support & Remote
Tech Support During Classes
4.25
n = 28  ·  92.86% satisfied  ·  7.14% below avg
Faculty satisfaction with the availability and responsiveness of technical support staff during live classroom sessions — both in-person assistance and remote troubleshooting.
🎧 Support & Remote
Remote Teaching (Zoom/Teams)
4.31
n = 29  ·  93.10% satisfied  ·  6.90% below avg
Faculty satisfaction with the tools and infrastructure supporting remote and hybrid instruction via Zoom and Microsoft Teams, including reliability, features, and ITS enablement.
📡 Content & Access
Mediasite Streaming ⚠️ Small Sample
3.38
n = 16  ·  81.25% satisfied  ·  18.75% below avg
Faculty satisfaction with Mediasite lecture capture, streaming, and recording capabilities. Lowest-rated metric; respondents cited storage limitations, bandwidth issues, and unreliable recording features.
📡 Content & Access
Online Material Access
4.34
n = 29  ·  96.55% satisfied  ·  3.45% below avg
Faculty satisfaction with access to online course materials — Blackboard, PowerPoint files, lecture notes, and digital content platforms used for course delivery and student engagement.

🔭 Interest in Emerging Technologies

3 Technologies · Yes/No Responses
What this section measures: Faculty interest in three emerging classroom technologies — Apple TV/ClickShare, Wireless Projection, and Screen Sharing — as potential future investments.
Apple TV / ClickShare
13.79%
4 Yes · 25 No · 167 Blank
Wireless Projection
73.33%
22 Yes · 8 No · 166 Blank
Screen Sharing
60.00%
18 Yes · 12 No · 166 Blank

Interest Level Across Technologies

🏆 Rankings & Summary — All Metrics

6 Rated Metrics + 3 Emerging Tech · Grouped by Category
✅ Key Strengths:
• Online Material Access (4.34, 96.55%) — Highest-rated metric; faculty value reliable content delivery
• Remote Teaching via Zoom/Teams (4.31, 93.10%) — Strong platform satisfaction for hybrid/remote delivery
• Tech Support During Classes (4.25, 92.86%) — Faculty trust in-class technical assistance
• Wireless Projection interest at 73.33% — Clear demand signal for classroom upgrades
• Support & Remote metrics lead at 4.28 avg — ITS remote teaching support is a standout strength
⚠️ Priority Action Items:
• Mediasite Streaming (3.38, 81.25%) — Lowest metric by a significant margin; infrastructure review recommended for storage, bandwidth, and recording features
• AV Equipment Quality (3.79, 86.21%) — Projector quality, microphone consistency, and HD capability need attention, especially for clinical presentations
• After-Hours Support — Expand support coverage for evening classes, live events, and online teaching sessions
• GEB Classroom Readiness — Coordinate with Facilities on lighting, door access, and AV equipment in GEB lecture halls
• Wireless Projection Deployment — With 73.33% interest, prioritize wireless projection as the next classroom technology investment

📊 All 6 Metrics — Ranked by Average Score

UTHSC ITS Annual Survey — Classroom & Meeting Technology Dashboard · Faculty Respondents Only · Source: ITS Survey Data
Jul 21, 2026