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Issue 23


Issue 23, September 14, 2021

This communication was generated by UTHSC Information Technology Services to educate and inform our campus community about available technology tools, training opportunities, news, and events that will help you and the university achieve excellence in patient care, education, research, and community service.
In this edition
  1. Access to UTHSC Technology Reduced to 30 Days After Leaving the University
  2. Technical Help Is Here for You at the Beginning of Class
  3. Microsoft US Hybrid Work Summit
  4. 'New to Campus' Knowledge Base Category
  5. R & RStudio
  6. Upcoming Training Sessions
  7. PowerPoint for Windows Training
  8. Dealing with Distractions During Meetings
  9. Internet Cookies: Helpful or Invasion of Privacy?
  10. ITS Spotlight: Dylan Haynes
Access to UTHSC Technology Reduced to 30 Days After Leaving the University

The window for accessing UTHSC technology for employees leaving the university, including retirees, has changed from 90 days to 30 days after your separation date. (NOTE: This applies to voluntary separation only. Those who are involuntarily terminated will lose access immediately. Additionally, employees who left the university prior to Sept. 13 will continue to have 90 days of post-separation access.)

During this 30-day period, you will retain access to your UTHSC email account. However, your access to other products and services, the UTHSC network, and the VPN remote access client will end sooner.

Visit the UTHSC TechConnect Knowledge Base article titled Changes to Your Access to UTHSC Email, Network, and Other Resources When You Leave the University for specific details BEFORE your termination date.

Please contact Human Resources (901.448-5600; hr@uthsc.edu) for questions about your employment status or Information Technology Services (901.448-2222; http://uthsc.edu/techconnect) for IT-related questions.

Technical Help Is Here for You at the Beginning of Class

The ITS Instructional Services (IS) team is ready to help instructors every day as you start up PowerPoint, Poll Everywhere, Mediasite, and Zoom for your classes in the campus lecture halls, especially in the GEB, Pharmacy, and Coleman spaces.

IS staff arrive about 10 minutes before classes start to ensure you have a smooth beginning. With multiple rooms to cover, we ask that you arrive 10 minutes early so everyone can get the assistance they need.

If you want to request assistance for a future class or event, please submit a UTHSC TechConnect service request.

We’ll see you at the podium!

Microsoft US Hybrid Work Summit

Have you thought about a hybrid schedule, but just not sure how it would work? Or have you instigated a hybrid schedule but need some guidance? You may want to attend the free Microsoft US Hybrid Work Summit on September 29 for the morning (11:30 - 1:00 CST) or afternoon session (2:30 - 3:00 CST). Register Online

During this summit, you will hear from Microsoft executives and industry thought leaders as they share the latest about hybrid work, the challenges we’re all facing, and how we can thrive in this new world of work.

Learn more about:

  • Key trends every business leader needs to know about the shift to hybrid work
  • Insights to reimagine your organization with a new operating model designed for hybrid work
  • What’s next in the evolution of hybrid work

This summit will help you rethink everything from how you work, do business, and meet customers' needs.

'New to Campus' Knowledge Base Category

Before UTHSC TechConnect went live, we had many instructions on our ITS and Service Desk websites, including some for new employees. Did you know that or ever see the page?

With our UTHSC TechConnect knowledge base, we are trying to make everything easier!

If you look at the top level of the knowledge base, you will see a New to Campus category.

If you have a new employee coming into the area, share this New to Campus link. It has information on how to:

The information found in this category can help new employees learn more about technology on campus, and who knows - there may even be some information you didn't know! 
R & RStudio

R is a free, open-source software environment for statistical computing, data management, and graphics. While it includes a simple code editor, it can be controlled through many other packages. The most popular way to run R is through RStudio, a free and open-source program that includes a code editor and debugging and visualization tools. R is very extensible and supports a wide range of analytic and visualization methods. However, its data usually must fit into your computer's main memory, limiting the size of data sets it can analyze.

Learn more about R and RStudio on OIT's Research Software website. Learn when to use it, where to run it, how to learn, and get help.

Microsoft has some excellent training courses we recommend:

  • Microsoft Teams Level 200- Sep 20 - 9:00-10:00 am or Sep 24 - 10:00-11:00 am
    Improve your facility with Teams by learning advanced features, leveling up your meetings, and extending your experience with apps. Objectives: •Reinforce knowledge of Teams navigation while learning advanced features •Learn effective strategies for creating, structuring, and managing Teams •Improve your efficiency with advanced search and commands •Work collaboratively with files •Learn new features to support the meeting lifecycle •Extend your experience with apps
  • Microsoft Teams Meetings for Educators Level 100 - Sep 22 - 9:00 am - 10:00 am
    Learn best practices for meetings in Microsoft Teams to improve student instruction and engagement. Educators will learn Teams navigation and integration with other Office applications to increase comfort and competency in running online and hybrid classes. Objectives: •Get an overview of Microsoft Teams •Understand the basics of Microsoft Teams meetings and its capabilities •Learn how to schedule and create meetings in Teams •Explore key features in Teams meetings for holding meetings and classes •Recognize that Microsoft Teams can be customized for groups and institutions
  • For You, by You: A How-To Event Series for Educators to Supercharge Classroom Engagement - Oct 14 - 5:00 pm - 6:30 pm
    Join us Thursday, October 14th for the next series of "For You, By You" topics and speakers based on educator feedback. The October event will focus on the top blended learning tools you asked to explore. The agenda will continue to be updated as we receive additional feedback about what topics you want! Plus, as always, to add a little extra fun, we will have some fun celebrity surprises!

PowerPoint for Windows Training
Whether you are new to PowerPoint or have been using it for years, this Microsoft PowerPoint for Windows training session may help you learn some new PowerPoint tips, from getting started to animation and sharing.

Lean 6 Sigma
Dealing with Distractions During Meetings

Even the best of us get distracted during meetings. How should you handle it if you are a facilitator?

Our Lean HE friends, Svein Are Tjeldnes (UiT the Arctic University of Norway) and Steve Yorkstone (Edinburgh Napier University) have put together a 3-minute BærekraftigFacilitation video giving you some excellent suggestions.

p.s. Bærekraftig is Norwegian for “sustainability.”

Internet Cookies: Helpful or Invasion of Privacy?

Today, many websites on the internet can use "cookies" to keep track of passwords and usernames and track the sites a particular user visits. Cookies are small pieces of information in text format downloaded to your computer when you visit many websites. The cookie may come from the website itself or the providers of the advertising banners or other graphics that make up a webpage. The next time someone visits that site, the code will read that file to “remember” him or her. These types of cookies are called first-party cookies and are considered not a security risk.

There are also cookies (third-party cookies) placed on a user’s hard disk by a website other than the one the user is visiting. This includes a person’s interests, web browsing patterns, etc. This means that multiple sites can provide a user with more targeted content, often in the form of ads that show up in all of someone’s web browsing. For example, a person shops for a specific item on Amazon. Next time they log into Facebook, the ads on the side of the page or the “suggested posts” are about similar products that were found on the other site. These cookies are potentially a security risk.

Some cookies, called tracking cookies, track data from multiple sites. If enough data is captured, then a detailed profile of a person can be created and distributed or shared with others, such as advertising companies that want a targeted audience. These cookies are considered a threat to your privacy and probably should be deleted or blocked. Web browsers have ways for users to block these cookies, found under the Settings options in the browser.

Overall, cookies can help pinpoint areas of interest or shopping. However, individuals should realize that their online presence is being tracked routinely. Awareness of the issue can lead to controlling what information is shared.

Dylan Haynes

In each issue, we feature one of our amazing ITS team members. We learn more about Dylan Haynes with our Customer Technology Support team in this segment.

What is your role and how long have you been in ITS at UTHSC? I am an IT Specialist for the CTS Software team, and I just passed my 4-year anniversary with UTHSC.

What is a day in the life of Dylan like? I typically spend my day drinking large amounts of coffee and resolving tickets for people in my departments. I also deliver and set up new devices for people across campus. My larger departments are the College of Nursing, GME, and Ophthalmology.

What is your favorite thing about working at UTHSC? I’ve met some really great people while working here and I enjoy being a part of ITS.

What’s something most people don’t know about you? I was in theater in high school and once went to New York to do a performance (off Broadway) with my class.

May 26, 2022