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Lean 6 Sigma
Power of Purpose
 Do you feel you are serving a purpose with your job? Or, if you are a leader, does
your staff know what purpose they are serving?
Or, does everyone just have a “do your job and clock out” mentality?
Each day, we are all helping to create doctors, nurses, dentists, audiologists, pharmacists,
occupational therapists, researchers, and other healthcare professionals. But, do
any of us ever come to work with that mentality?
Have you heard the parable of Christopher Wren and the bricklayers?
Christopher Wren was a famous 18th-century architect who was commissioned to rebuild
St. Paul’s Cathedral after the great London fire.
One day while at the cathedral, Wren noticed three bricklayers on a scaffold, all
intently working on their craft. Wren approached each man individually and asked the
same question, “What are you doing?”
The first man responded that he was a bricklayer, and he was working hard so he could
feed his family.
The second man replied that he was a builder and was building a wall.
But, when Wren asked the third man what he was doing, he got an entirely different
answer. “I am a cathedral builder. I am building a great cathedral to The Almighty.”
Now all three men were doing great work, but number three was the hardest worker and
later promoted to leader. Why? Because he felt a great purpose in his work.
When you feel your work is contributing to something important, say creating a better
healthcare system, you care more about your job. You realize the importance of the
end result and are motivated to make sure your work is the best it can be.
This all goes back to the university’s mission statement – “to improve the health
and well-being of Tennesseans and the global community by fostering integrated, collaborative,
and inclusive education, research, scientific discovery, clinical care, and public
service.”
So, next time you are working on a form for admissions or fixing code in a database
or answering the phone for a department, remember that your job is helping to improve
the health and well-being of Tennesseans. No matter how big or small you think your
job is, you are making a difference in the lives of others.
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Each issue, we feature one of our amazing ITS team members. In this segment, we learn
more about Deborah Sartin in our 