Help/Support
Print refunds can be requested from WEPA. Call 1-800-675-7639 or email help@wepanow.com. Visit http://support.wepanow.com/refund-procedures/ for more details.
If you have questions about your print funds, printing, or student testing labs then contact Camielle Smith, 901-448-1408, labmanager@uthsc.edu.
Other technical inquiries should go to the UTHSC Helpdesk.
helpdesk@uthsc.edu or 901-448-2222.
Report a Problem
Call the Helpdesk at 901-448-2222 Mon – Fri 7:30 – 5:30
OR email the Helpdesk at helpdesk@uthsc.edu
Personal Print Account
Every student is given $420 in virtual WEPA funds. The funds are meant to last the length of your program. If you have questions or concerns about your awarded amount then contact the computer lab manager, Camielle Smith, at 901-448-1408 or labmanager@uthsc.edu.
Check your account status at https://www.wepanow.com/login#. You’ll need your NetID and password.