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Personal Print Account

Each student is awarded $420 worth of prints for the length of their academic program. This amount is not billed to the student or pulled from tuition. ITS pays WEPA on the student’s behalf. If you start a new program or repeat a term, then you are eligible for more virtual funds. Please contact the lab manager, Camielle Smith, at 901.448.1408 or with questions about your account status or award adjustments.

If a student has exhausted their award, then they can choose to add funds to their WEPA account using a personal payment such as a credit card or PayPal account. If a student has added their own money to their WEPA account, then WEPA can refund any unused amount to the original payment method. This type of refund can be honored even after graduation. Reach WEPA via chat at or email or call 1.800.675.7639 for refunds. Print credit provided by the university cannot be exchanged for cash.

Check your account status at You’ll need your NetID and password.

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Or call the Helpdesk at 901.448.2222 Monday - Friday 7:30 am - 5:30 pm.

Last Published: Mar 12, 2021