ITS Project Listing


Information Technology Services is always working on multiple projects that help advance the missions of the university. This list reflects the major projects we recently completed, currently are working on, and are planning for the near future and the tangible benefits of each for our customers. Return to this list periodically to see the exciting things we are doing to enhance your teaching, learning, research, and clinical practice!

If you have questions about this list, please contact ITS project manager Vikki M. Massey at vmercer@uthsc.edu or 901-448-8040. To request a project, please submit a Project Request Form. We will respond to your request within three business days to begin the review process.

Projects In Execution Phase

All necessary work to complete the following projects has been defined and a completion date estimated based on that work, available resources, and other constraints. Please note the completion estimate for any project is subject to change based on a number of factors.

PROJECT SPONSOR ESTIMATED COMPLETION PROJECTCATEGORY BENEFIT TO CAMPUS
FileMaker server and client software upgrade to version 16 Information Technology Services June 2018 Technical Infrastructure Maintains security and increases functionality by updating server software to latest version
New Plough Center: Manufacturing systems validation Plough Center June 2018 New Initiative Implements and ensures regulatory compliance of software and computer systems used in the drug-manufacturing process
Thin clients replacement College of Dentistry June 2018 New Initiative Enhances patient care with the installation of faster devices for accessing patient data
Retirement of UTHSC TV and Adobe Presenter Academic, Faculty, and Student Affairs August 2018 New Initiative Transitions teach and learning videos to a more efficient viewing and storage system (MediaSite)
Audiovisual technologies: Installation of new videoconferencing infrastructure (i.e., "bridge") UTHSC Summer 2018 Technical Infrastructure Facilitates distance education and a variety of other teaching, learning, and business productivity objectives and methods
Data protection framework Information Technology Services Summer 2018 New Initiative Increases the security of UTHSC data by standardizing the approach for implementing systems that will create, process, store, and output protected health information
Immunizations compliance software implementation (Verified Credentials) University Health Services/Academic, Faculty, and Student Affairs Summer 2018 New Initiative Increases the integrity of student data and reduces the associated manual labor by automating the tracking and reporting of required student immunizations
Banner: Axiom data-capture solution (NursingCAS) Academic, Faculty, and Student Affairs November 2018 New Initiative Reduces the manual data entry currently required for inputting information from electronic applications into Banner
axiUm upgrade College of Dentistry December 2018 Enhancement Increases the security and functionality of the dental patient record system
Banner: Axiom data-capture solution (OTCAS) Academic, Faculty, and Student Affairs December 2018 New Initiative Reduces the manual data entry currently required for inputting information from electronic applications into Banner

Project Category Definitions:

  • Mandatory: A project whose output is required by the government, UTHSC administration, or UT administration
  • Technical Infrastructure: A project whose output maintains or enhances the services, systems, and facilities that enable ITS to fulfill its missions; may be a new initiative or an enhancement
  • New Initiative: A non-technical infrastructure project that creates a new product, service or result for the university
  • Enhancement: A non-technical infrastructure project that upgrades the functionality or features of an existing product or service

Recently Completed

PROJECT SPONSOR COMPLETION DATE BENEFIT TO CAMPUS
Banner: Access request form Information Technology Services/Academic, Faculty, and Student Affairs January 2018 Increases the security of student information by better regulating user access to Banner
Endpoint management strategy Information Technology Services January 2018 Increases the security, efficiency, cost-effectiveness, and compliance of UT-owned computers via the development of a unified deployment and support plan
Audiovisual technologies: GEB A102 UTHSC February 2018 Facilitates distance education and a variety of other teaching, learning, and business productivity objectives and methods
Information Security training framework – Phase II (existing employees) Information Technology Services February 2018 Reduces institutional risk by increasing the efficiency and completion rate of the annual training required for all UTHSC members
Audiovisual technologies: GEB A103 UTHSC March 2018 Facilitates distance education and a variety of other teaching, learning, and business productivity objectives and methods
Audiovisual technologies: Pharmacy conference rooms (Memphis – Pharmacy Building, 6th floor) UTHSC March 2018 Facilitates distance education and a variety of other teaching, learning, and business productivity objectives and methods
Banner: Axiom data-capture solution (PTCAS) Academic, Faculty, and Student Affairs April 2018 Increases data integrity by reducing the manual data entry currently required for inputting information from electronic admissions applications into Banner
New Plough Center: Technical infrastructure Plough Center April 2018 Establishes networking, telecommunications, audio/videoconferencing capabilities, and computing/printing resources for new facility
Audiovisual technologies: GEB A104 UTHSC May 2018 Facilitates distance education and a variety of other teaching, learning, and business productivity objectives and methods
Audiovisual technologies: GEB A202 UTHSC May 2018 Facilitates distance education and a variety of other teaching, learning, and business productivity objectives and methods
Audiovisual technologies: GEB A203 UTHSC May 2018 Facilitates distance education and a variety of other teaching, learning, and business productivity objectives and methods
Banner: Upgrade to version 9 Academic, Faculty, and Student Affairs May 2018 Provides a more user-friendly interface as well as added flexibility and functionality to the student information system
Audiovisual technologies: Simulation Building (Memphis) UTHSC June 2018 Facilitates the university’s clinical simulation missions and goals for students’ educational experiences

Projects In Planning Phase

Work has begun on the following projects, but no schedule or completion estimate has been established.

PROJECT SPONSOR BENEFIT TO CAMPUS
Asset inventory

Information Technology Services Enables the accurate tracking, replacement, and support of university-owned IT equipment
Audiovisual technologies: Audiology and Speech Building (Knoxville) UTHSC Facilitates distance education and a variety of other teaching, learning, and business productivity objectives and methods
Audiovisual technologies: Crowe/Nash/Mooney classroom lab renovation (Memphis) UTHSC Facilitates distance education and a variety of other teaching, learning, and business productivity objectives and methods
Audiovisual technologies: Dentistry videoconferencing room (Nashville - St. Thomas Hospital) UTHSC Facilitates the university's clinical simulation missions and goals for students' educational experiences
Audiovisual technologies: GEB auditoriums UTHSC Facilitates distance education and a variety of other teaching, learning, and business productivity objectives and methods
Banner: Database upgrade Information Technology Services Maintains the security of the database software on which the student information system is built
Banner: Integration with electronic academic catalog Academic, Faculty, and Student Affairs Ensures course information listed in Banner matches what is in the Acalog academic catalog management system, thereby providing more accurate and consistent-looking data across university publications, systems, and websites
Banner: 1990-1992 transcripts solution Information Technology Services Increases data security and efficiency by migrating student data from an outdated system so that system can be decommissioned
Campus security: Emergency Operations Center and Campus Police video walls Office of Executive Vice Chancellor Strengthens campus safety efforts by increasing visibility of physical spaces for safety officers
Campus security: New digital media signage system Office of Executive Vice Chancellor Strengthens campus safety efforts by replacing current digital media signage system with one that integrates with and can be controlled by the UTHSC emergency notification system
Campus security system: Security camera upgrade (Phase I) Office of Executive Vice Chancellor Strengthens campus security efforts by developing a clear, intentional strategy for locating security cameras in ~10 main campus buildings and installing cameras in the identified areas
Clerkship scheduler upgrade College of Medicine Updates the current clerkship scheduler to meet student and administrator needs; streamlines the process for adding clerkship schedules into Banner
Computer permissions strategy Information Technology Services Increases the security of UT-owned computing resources by reducing the ability to make potentially high-risk changes to computers
Desktop virtualization strategy Information Technology Services Increases the security, efficiency, cost-effectiveness, and compliance of UT-owned computers via the development of a unified deployment and support plan
Encryption software: Phase I (laptops) Information Technology Services Protects UTHSC data in the case of computer theft or loss
Event planning software Special Events Facilitates efficient and timely management of UTHSC internal and community events
Hyland OnBase document management system Academic, Faculty, and Student Affairs Replaces the current Nolij document management system to ensure data security and automate paper-based processes
Malware/anti-virus protection Information Technology Services Increases the reduction of malware via new-generation, behavior-based detection functionality
Multi-factor authentication Information Technology Services Increases the security of UTHSC data and computing resources by requiring additional methods of user identity verification other than just a password
Plan of study and student projection application College of Nursing More accurately predicts faculty workloads based on students' plans of study
Safety training system Campus Safety Facilitates physical safety of campus members and visitors
Transcript update: Phases III and IV Academic, Faculty, and Student Affairs Significantly reduces the cost and effort of producing and delivering transcripts
Urology database Department of Urology Increases the usability and functionality of an application that tracks patient cases and diagnoses for research purposes
Website: Surplus property exchange Purchasing Services/Surplus Facilitates more cost- and time-efficient re-purposing of university assets via an online direct-exchange method

Inactive/Pending Projects

The following projects have been placed on hold by the sponsor, await other sponsor input, or cannot start until related project(s) are completed.

PROJECT SPONSOR BENEFIT TO CAMPUS
Apple device management (Casper)   Information Technology Services  Facilitates the management and security of the university's network, computers, and other computing resources
Application inventory  Information Technology Services   Supports IT Security efforts by facilitating agile and accurate information updates on applications residing on UTHSC servers
 Banner: Implementation of Axiom data-capture solution (Modules 6-11)  Academic, Faculty, and Student Affairs  Reduces the manual data entry currently required for inputting information from electronic applications into Banner
Bristol, TN, dental clinic IT setup  College of Dentistry  Expands college's clinical reach; provides additional rotation site for dental students
 CFR grants database application Corporate and Foundation Relations Office  Provides more efficient means for documenting, reporting on, and facilitating faculty/staff searches for corporate and private giving opportunities
 Disabilities Services management application  Student Academic Support Services and Inclusion  Streamlines the processes of applying for, tracking, reporting, documenting, and assigning accommodations, which facilitates student success, retention, and graduation
 DSM/TMD patient management software College of Dentistry   Implements electronic health record system that will securely house patient records and handle insurance claims
ExamSoft upgrade Teaching and Learning Center Maintains the integrity and security of high-stakes testing by upgrading the ExamSoft software to the latest version on all lab computers