ITS Project Listing


Information Technology Services is always working on multiple projects that help advance the missions of the university. This list reflects the major projects we recently completed, currently are working on, and are planning for the near future and the tangible benefits of each for our customers. Return to this list periodically to see the exciting things we are doing to enhance your teaching, learning, research, and clinical practice!

If you have questions about this list, please contact ITS project manager Vikki M. Massey at vmercer@uthsc.edu or 901-448-8040. To request a project, please submit a Project Request Form. We will respond to your request within three business days to begin the review process.

PROJECTSPONSORESTIMATED COMPLETIONPROJECT CATEGORYBENEFIT TO CAMPUS
IT Security training Information Technology Services and Office of Compliance Dec. 31, 2014 Enhancement Educates UTHSC faculty, staff, and students on HIPAA, FERPA, and other regulatory requirements; satisfies government training mandate
one45 curriculum-mapping software Information Technology Services December 2014 New Initiative Provides customized setup and training as well as ongoing support for each college that chooses to use one45
UTHSC website redesign: Phase I Information Technology Services December 2014 New Initiative Modernizes the UTHSC website to meet or exceed standards set by other medical colleges and universities as well as the expectations of incoming students (NOTE: Project output will be a proposed home page redesign and supporting page templates, not the actual redesign itself)
Web content management system upgrade (OU Campus) Information Technology Services December 2014 Enhancement Increases the accuracy of web content and the productivity of the Web Services team by distributing web content editing duties to content owners
Advanced network firewalls Information Technology Services January 2015 Technical Infrastructure Increases network security by blocking threats
Library website redesign Library January 2015 Enhancement Increases website security; adds desired functionality; reduces technical back-end work for the customer
Tax form (1098-T) processing in Banner Bursar’s Office January 2015 New Initiative Provides students with a more convenient and efficient way to access tax documents
Windows 2003 Server operating system retirement Information Technology Services January 2015 Technical Infrastructure Maintains data and systems security by removing an operating system that Microsoft will stop supporting in July 2015
Encryption software (Trend Micro) Information Technology Services February 2015 Technical Infrastructure Protects UTHSC data during storage and sharing as well as in the case of computer theft or loss
Blackboard performance optimization Information Technology Services March 2015 Enhancement Improves server and system performance and reliability; reduces unexpected downtime
Central data storage Information Technology Services March 2015 New Initiative Secures data, facilitates data sharing/collaboration, and reduces resources needed to support computing devices
Fitness Center management software implementation Campus Recreation March 2015 New Initiative Increases efficiency by reducing current manual processes for many aspects of recreation management (ex., patron check-in)
ITS Project Management Office implementation Information Technology Services March 2015 New Initiative Formalizes and standardizes the management of projects to achieve more positive, quantifiable outcomes; ensures the alignment of projects with the university’s strategic goals
Anatomical Bequest Program application redesign Anatomical Bequest Program April 2015 New Initiative Secures the program’s data by rebuilding the application used to track bequests in a supported platform
Blackboard-Banner integration Information Technology Services Summer 2015 Enhancement Reduces manual administration of Blackboard system and increases data integrity by automating user account creation, course creation, and course enrollment
Project Category Definitions:
  • Mandatory: A project whose output is required by the government, UTHSC administration, or UT administration
  • Technical Infrastructure: A project whose output maintains or enhances the services, systems, and facilities that enable ITS to fulfill its missions; may be a new initiative or an enhancement
  • New Initiative: A non-technical infrastructure project that creates a new product, service or result for the university
  • Enhancement: A non-technical infrastructure project that upgrades the functionality or features of an existing product or service

PROJECTSPONSORESTIMATED COMPLETIONBENEFIT TO CAMPUS
Sophos antivirus implementation Information Technology Services January 2014 Provides more robust antivirus protection for campus computers than previous solution (Microsoft Forefront)
Health Career Programs (HCP) online application system HCP January 2014 Allows applicants to apply online to UTHSC's Summer Science Institute, Summer Research Scholars, and TN Institutes for Pre-Professionals programs; facilitates reporting needed for HCP tracking and funding (NOTE: 4 programs have been completed, 1 is remaining.)
Physician Assistant program classroom/teaching lab renovation (final room) College of Health Professions February 2014 Updates and enhances room's teaching and communication tools
e2Campus/UTHSC Alert automatic user subscription and rebranding Campus Police February 2014 Ensures that all current UTHSC members receive emergency alerts sent by Campus Police via their UTHSC email addresses; simplifies the process of subscribing additional email addresses and phone/pager numbers for both UTHSC members and non-members; rebrands the system with a more UTHSC-centric name and logo
iStart (Sunapsis international population management system): Phase I Office of International Affairs February 2014 Increases productivity and management functionality for UTHSC Office of International Affairs staff
ME mobile application: Phase 2 Academic, Faculty, and Student Affairs/Information Technology Services February 2014 Makes interactive campus map accessible via ME
Interactive campus map Information Technology Services February 2014 Provides users with easy online access to information about campus buildings, parking lots/garages, and student computer labs/printing stations
Web content management system implementation (OU Campus) Information Technology Services March 2014 Speeds publishing of content by allowing users to add and edit their own content on their web pages (NOTE: ITS Web Services will continue to create and maintain page designs/templates and monitor pages for appropriate formatting.)
Point and Click electronic health record system: Addition of Student Academic Support Services (SASS) SASS March  2014 Provides secure electronic storage and role-based access to students' SASS records; facilitates secure collaboration between SASS and University Health Services (if required and authorized); and enables students to make and modify SASS appointments and securely communicate with counselors online (to be implemented in near future)
Campuswide phase-out of Windows XP operating system Information Technology Services June 2014 Increases computer and network security by ensuring that university-owned  Windows computers are on a current, secure, and supported operating system
Office 365: Phase I Information Technology Services July 2014 Provides Microsoft Office ProPlus to students at no cost to them
Installation of technology at teaching space in Nashville, TN College of Pharmacy July 2014 Prepares the space for classes to start in that location in Fall 2014
Email encryption Information Technology Services Discontinued July 2014 Rollout was discontinued because proposed encryption solution would not work with all email sent from a UTHSC account.
TutorTrac tutoring management system Student Academic Support Services August 2014 Streamlines tutoring administration (ex., usage tracking, payroll and other reports, etc.) and provides online session registration
Baptist student food services Finance and Operations August 2014 Facilitates the extension of UTHSC's food services to students of Baptist College of Health Sciences
Annual planned income (API) application College of Medicine October 2014 Increases the real-time accuracy of the API data and reduces by more than 99% the manual effort needed to maintain and update it
2014 Fall Technology Fair Information Technology Services November 4, 2014  Provides the campus with the opportunity to learn more about ITS projects and new technologies
 Technology for University Health Services (UHS) expansion Office of Executive Vice Chancellor November 2014 Facilitates expansion of UHS mission and scope
Network access control agent (NAC) replacement Information Technology Services November 2014 Simplifies access to the UTHSC wireless network while retaining the same high level of user access and security by replacing the current NAC with the more robust and flexible Identity Services Engine (ISE) tool
IP address management system Information Technology Services  December 10, 2014  Eliminates the need to register computing devices the first time a user connects them to the UTHSC network; reduces network connectivity issues
CoursEval retirement  Information Technology Services  Dec. 19, 2014  Decommissions the CoursEval server and application, which has been replaced by the functionality of Qualtrics 
The following projects are in either the conceptual or planning phase. No completion date has been set.
PROJECTSPONSORBENEFIT TO CAMPUS
Academic catalog management system (Acalog) Academic, Faculty, and Student Affairs Facilitates efficient management of changes to course information, thereby providing more accurate and consistent data in university publications and systems
Annual planned income application expansion Finance & Operations Reduces the time needed to collect data in IRIS and fulfill report and information requests from college administration, etc.; supports strategic decision-making
Application inventory Information Technology Services Supports IT Security efforts by facilitating agile and accurate information updates on applications residing on UTHSC servers
Archibus facilities management software functionality expansion Office of Executive Vice Chancellor Facilitates more efficient operation, use, and management of campus buildings and spaces
Banner: Implementation of Axiom data-capture solution Academic, Faculty, and Student Affairs Reduces the manual data entry currently required for inputting information from electronic applications into Banner
Banner: Workflow to add licensure scores/results Office of Institutional Effectiveness Consolidates data in the student information system of record and provides data to gauge the effectiveness of UTHSC in achieving the educational mission
Banner: XE upgrade Academic, Faculty, and Student Affairs Provides a more user-friendly interface as well as added flexibility and functionality to the student information system
Biomedical Informatics (BMI) virtual servers BMI Facilitates BMI’s i2b2 and Ariadne projects
College-specific transcript report Registrar’s Office Facilitates the automation of the degree audit process
CompCo billing system replacement Information Technology Services Ensures continuing ability for ITS and other departments to audit and recover telecommunications and project charges (CompCo software to be retired by vendor in 2015)
Disaster recovery/business continuity plan Information Technology Services Facilitates continued operation of the university following a disaster by ensuring that UTHSC data is preserved and accessible and a plan is in place to direct the appropriate people to take the proper actions after an event occurs
Electronic health record system implementation in UTHSC Audiology and Speech Pathology clinics Audiology and Speech Pathology/Office of the Executive Vice Chancellor Eliminates paper charting; facilitates secure collection, maintenance, sharing, and control of electronic patient data, in compliance with applicable regulations (including Meaningful Use); enhances stakeholder communication and patient satisfaction; and offers access to patient records at the point of care
Human Resources: Conversion of paper processes to electronic format Human Resources Reduces the paperwork and inefficiency of the current educational assistance and beneficiary-designation processes by making them accessible via the web
iStart (Sunapsis international population management system): Phase II Office of International Affairs Provides online access for sponsoring departments and international scholars to complete necessary paperwork
IT service catalog Information Technology Services Provides a categorized web listing of all services that Information Technology Services delivers, with a brief user-friendly description and other pertinent information (ex., cost, availability, how to get started, etc.) for customers
Merge clinical trial management system Office of Research Facilitates the efficient tracking of clinical trial research data
Non-UTHSC library patron tracking application Library Tracks library usage by non-UTHSC patrons and facilitates their check-in
Office 365: Phase II Information Technology Services Provides Office Pro Plus, OneDrive encrypted storage space, the Lync communication server,  and a larger email quota to faculty, staff, and students
Security information and event management system Information Technology Services Increases the security of UTHSC data and computing resources by providing real-time analysis of IT security alerts and facilitates compliance to a number of regulations (ex., HIPAA) by logging security data and generating security reports
T2: Banner interface Parking Services Allows students to pay UTHSC parking citations in Banner student information system (marks citation as “Paid” in the Parking Services system)
T2: eBiz Touchnet Credit Card Payment Gateway Parking Services Allows customers to pay UTHSC parking citations online via credit card
Transition to new postdoctoral position tracking application Postdoctoral Office Preserves data in existing postdoctoral application for viewing and reporting purposes as the office transitions to use of the Taleo human resources system for management of postdoctoral applicant information
UTMG IT Support: Discovery Phase UT Medical Group Supports UTHSC clinical operation; reduces UTMG operations support cost

Current Projects

PROJECTSPONSORESTIMATED COMPLETIONPROJECT CATEGORYBENEFIT TO CAMPUS
IT Security training Information Technology Services and Office of Compliance Dec. 31, 2014 Enhancement Educates UTHSC faculty, staff, and students on HIPAA, FERPA, and other regulatory requirements; satisfies government training mandate
one45 curriculum-mapping software Information Technology Services December 2014 New Initiative Provides customized setup and training as well as ongoing support for each college that chooses to use one45
UTHSC website redesign: Phase I Information Technology Services December 2014 New Initiative Modernizes the UTHSC website to meet or exceed standards set by other medical colleges and universities as well as the expectations of incoming students (NOTE: Project output will be a proposed home page redesign and supporting page templates, not the actual redesign itself)
Web content management system upgrade (OU Campus) Information Technology Services December 2014 Enhancement Increases the accuracy of web content and the productivity of the Web Services team by distributing web content editing duties to content owners
Advanced network firewalls Information Technology Services January 2015 Technical Infrastructure Increases network security by blocking threats
Library website redesign Library January 2015 Enhancement Increases website security; adds desired functionality; reduces technical back-end work for the customer
Tax form (1098-T) processing in Banner Bursar’s Office January 2015 New Initiative Provides students with a more convenient and efficient way to access tax documents
Windows 2003 Server operating system retirement Information Technology Services January 2015 Technical Infrastructure Maintains data and systems security by removing an operating system that Microsoft will stop supporting in July 2015
Encryption software (Trend Micro) Information Technology Services February 2015 Technical Infrastructure Protects UTHSC data during storage and sharing as well as in the case of computer theft or loss
Blackboard performance optimization Information Technology Services March 2015 Enhancement Improves server and system performance and reliability; reduces unexpected downtime
Central data storage Information Technology Services March 2015 New Initiative Secures data, facilitates data sharing/collaboration, and reduces resources needed to support computing devices
Fitness Center management software implementation Campus Recreation March 2015 New Initiative Increases efficiency by reducing current manual processes for many aspects of recreation management (ex., patron check-in)
ITS Project Management Office implementation Information Technology Services March 2015 New Initiative Formalizes and standardizes the management of projects to achieve more positive, quantifiable outcomes; ensures the alignment of projects with the university’s strategic goals
Anatomical Bequest Program application redesign Anatomical Bequest Program April 2015 New Initiative Secures the program’s data by rebuilding the application used to track bequests in a supported platform
Blackboard-Banner integration Information Technology Services Summer 2015 Enhancement Reduces manual administration of Blackboard system and increases data integrity by automating user account creation, course creation, and course enrollment
Project Category Definitions:
  • Mandatory: A project whose output is required by the government, UTHSC administration, or UT administration
  • Technical Infrastructure: A project whose output maintains or enhances the services, systems, and facilities that enable ITS to fulfill its missions; may be a new initiative or an enhancement
  • New Initiative: A non-technical infrastructure project that creates a new product, service or result for the university
  • Enhancement: A non-technical infrastructure project that upgrades the functionality or features of an existing product or service

Recently Completed

PROJECTSPONSORESTIMATED COMPLETIONBENEFIT TO CAMPUS
Sophos antivirus implementation Information Technology Services January 2014 Provides more robust antivirus protection for campus computers than previous solution (Microsoft Forefront)
Health Career Programs (HCP) online application system HCP January 2014 Allows applicants to apply online to UTHSC's Summer Science Institute, Summer Research Scholars, and TN Institutes for Pre-Professionals programs; facilitates reporting needed for HCP tracking and funding (NOTE: 4 programs have been completed, 1 is remaining.)
Physician Assistant program classroom/teaching lab renovation (final room) College of Health Professions February 2014 Updates and enhances room's teaching and communication tools
e2Campus/UTHSC Alert automatic user subscription and rebranding Campus Police February 2014 Ensures that all current UTHSC members receive emergency alerts sent by Campus Police via their UTHSC email addresses; simplifies the process of subscribing additional email addresses and phone/pager numbers for both UTHSC members and non-members; rebrands the system with a more UTHSC-centric name and logo
iStart (Sunapsis international population management system): Phase I Office of International Affairs February 2014 Increases productivity and management functionality for UTHSC Office of International Affairs staff
ME mobile application: Phase 2 Academic, Faculty, and Student Affairs/Information Technology Services February 2014 Makes interactive campus map accessible via ME
Interactive campus map Information Technology Services February 2014 Provides users with easy online access to information about campus buildings, parking lots/garages, and student computer labs/printing stations
Web content management system implementation (OU Campus) Information Technology Services March 2014 Speeds publishing of content by allowing users to add and edit their own content on their web pages (NOTE: ITS Web Services will continue to create and maintain page designs/templates and monitor pages for appropriate formatting.)
Point and Click electronic health record system: Addition of Student Academic Support Services (SASS) SASS March  2014 Provides secure electronic storage and role-based access to students' SASS records; facilitates secure collaboration between SASS and University Health Services (if required and authorized); and enables students to make and modify SASS appointments and securely communicate with counselors online (to be implemented in near future)
Campuswide phase-out of Windows XP operating system Information Technology Services June 2014 Increases computer and network security by ensuring that university-owned  Windows computers are on a current, secure, and supported operating system
Office 365: Phase I Information Technology Services July 2014 Provides Microsoft Office ProPlus to students at no cost to them
Installation of technology at teaching space in Nashville, TN College of Pharmacy July 2014 Prepares the space for classes to start in that location in Fall 2014
Email encryption Information Technology Services Discontinued July 2014 Rollout was discontinued because proposed encryption solution would not work with all email sent from a UTHSC account.
TutorTrac tutoring management system Student Academic Support Services August 2014 Streamlines tutoring administration (ex., usage tracking, payroll and other reports, etc.) and provides online session registration
Baptist student food services Finance and Operations August 2014 Facilitates the extension of UTHSC's food services to students of Baptist College of Health Sciences
Annual planned income (API) application College of Medicine October 2014 Increases the real-time accuracy of the API data and reduces by more than 99% the manual effort needed to maintain and update it
2014 Fall Technology Fair Information Technology Services November 4, 2014  Provides the campus with the opportunity to learn more about ITS projects and new technologies
 Technology for University Health Services (UHS) expansion Office of Executive Vice Chancellor November 2014 Facilitates expansion of UHS mission and scope
Network access control agent (NAC) replacement Information Technology Services November 2014 Simplifies access to the UTHSC wireless network while retaining the same high level of user access and security by replacing the current NAC with the more robust and flexible Identity Services Engine (ISE) tool
IP address management system Information Technology Services  December 10, 2014  Eliminates the need to register computing devices the first time a user connects them to the UTHSC network; reduces network connectivity issues
CoursEval retirement  Information Technology Services  Dec. 19, 2014  Decommissions the CoursEval server and application, which has been replaced by the functionality of Qualtrics 

What's Coming...

The following projects are in either the conceptual or planning phase. No completion date has been set.
PROJECTSPONSORBENEFIT TO CAMPUS
Academic catalog management system (Acalog) Academic, Faculty, and Student Affairs Facilitates efficient management of changes to course information, thereby providing more accurate and consistent data in university publications and systems
Annual planned income application expansion Finance & Operations Reduces the time needed to collect data in IRIS and fulfill report and information requests from college administration, etc.; supports strategic decision-making
Application inventory Information Technology Services Supports IT Security efforts by facilitating agile and accurate information updates on applications residing on UTHSC servers
Archibus facilities management software functionality expansion Office of Executive Vice Chancellor Facilitates more efficient operation, use, and management of campus buildings and spaces
Banner: Implementation of Axiom data-capture solution Academic, Faculty, and Student Affairs Reduces the manual data entry currently required for inputting information from electronic applications into Banner
Banner: Workflow to add licensure scores/results Office of Institutional Effectiveness Consolidates data in the student information system of record and provides data to gauge the effectiveness of UTHSC in achieving the educational mission
Banner: XE upgrade Academic, Faculty, and Student Affairs Provides a more user-friendly interface as well as added flexibility and functionality to the student information system
Biomedical Informatics (BMI) virtual servers BMI Facilitates BMI’s i2b2 and Ariadne projects
College-specific transcript report Registrar’s Office Facilitates the automation of the degree audit process
CompCo billing system replacement Information Technology Services Ensures continuing ability for ITS and other departments to audit and recover telecommunications and project charges (CompCo software to be retired by vendor in 2015)
Disaster recovery/business continuity plan Information Technology Services Facilitates continued operation of the university following a disaster by ensuring that UTHSC data is preserved and accessible and a plan is in place to direct the appropriate people to take the proper actions after an event occurs
Electronic health record system implementation in UTHSC Audiology and Speech Pathology clinics Audiology and Speech Pathology/Office of the Executive Vice Chancellor Eliminates paper charting; facilitates secure collection, maintenance, sharing, and control of electronic patient data, in compliance with applicable regulations (including Meaningful Use); enhances stakeholder communication and patient satisfaction; and offers access to patient records at the point of care
Human Resources: Conversion of paper processes to electronic format Human Resources Reduces the paperwork and inefficiency of the current educational assistance and beneficiary-designation processes by making them accessible via the web
iStart (Sunapsis international population management system): Phase II Office of International Affairs Provides online access for sponsoring departments and international scholars to complete necessary paperwork
IT service catalog Information Technology Services Provides a categorized web listing of all services that Information Technology Services delivers, with a brief user-friendly description and other pertinent information (ex., cost, availability, how to get started, etc.) for customers
Merge clinical trial management system Office of Research Facilitates the efficient tracking of clinical trial research data
Non-UTHSC library patron tracking application Library Tracks library usage by non-UTHSC patrons and facilitates their check-in
Office 365: Phase II Information Technology Services Provides Office Pro Plus, OneDrive encrypted storage space, the Lync communication server,  and a larger email quota to faculty, staff, and students
Security information and event management system Information Technology Services Increases the security of UTHSC data and computing resources by providing real-time analysis of IT security alerts and facilitates compliance to a number of regulations (ex., HIPAA) by logging security data and generating security reports
T2: Banner interface Parking Services Allows students to pay UTHSC parking citations in Banner student information system (marks citation as “Paid” in the Parking Services system)
T2: eBiz Touchnet Credit Card Payment Gateway Parking Services Allows customers to pay UTHSC parking citations online via credit card
Transition to new postdoctoral position tracking application Postdoctoral Office Preserves data in existing postdoctoral application for viewing and reporting purposes as the office transitions to use of the Taleo human resources system for management of postdoctoral applicant information
UTMG IT Support: Discovery Phase UT Medical Group Supports UTHSC clinical operation; reduces UTMG operations support cost