Secure YOUR Device: Bringing Your Own Device (BYOD)

Lost or Stolen Devices
If your device has been misplaced, lost or stolen, please contact the UTHSC Campus Police Department at or 901-448-4444.

If a device is missing that may have Patient, Student or any other sensitive or personal information on it contact UTHSC Office of Information Security at or at (901) 448-1260 immediately, after contacting campus police, to prevent further loss.

Secure your device
Smartphone: pass or pin code Create a PIN or passcode for your device.
Laptop or off-campus workstation: Protect your device with a password only you know. Make sure that your password is complicated. It could be a series of different letters, numbers and special characters. Or you could devise a passphrase aka sentence.

Secure your information:
You can use your device‘s native encryption source. TRUSTED encryption applications are recommended.

Keep apps updated
Stay with reputable websites and mobile applications (apps): only download trusted applications from official app store

Be smart about how and where you use your device
"Free" Wi-Fi or open-source networks that you find in public areas (hotels, libraries, Starbucks, etc.) can be dangerous if you have confidential data/information on your device. You never know who might be listening in.

Protect against malicious software:
Be aware of opening spam, unfamiliar emails and unknown links on your device

Symptoms of malicious software infection

  • Your device is running slow.
  • Pop-ups (laptops)
  • Your Antivirus and firewall protection is unexpectedly disabled.
  • Unfamiliar and peculiar error messages.
  • The computer shows unusual error messages, popups, or advertisements. 
  • The computer runs more slowly than normal. How to Speed Up a Slow Computer
  • The computer freezes or crashes randomly. 
  • Your Internet homepage changes unexpectedly.
  • Google search results are redirected to random websites. 
  • You can't access security related websites. 
  • The desktop background changes unexpectedly. 
  • You can't open files (exe). 
  • Your security protection has been disabled. 
  • You can't connect to the Internet or it runs slowly. 
  • Your files are suddenly missing. 
  • The computer is performing actions on its own.

Keep your Operating System (OS) updated:
Keep your system up-to-date with upgrades and security patches. Make sure your operating system is still supported by the developer.

Turn off services when not in use.
When you’re not actively using your laptop, shut it down or lock it. When you are not actively using your smartphone, lock the screen.

Encrypt sensitive data
ALWAYS encrypt sensitive and confidential data.

Back-up your Data.
Most devices have native back-up applications. If you are unsure, please contact your device provider.

Have a plan if your device is lost/stolen: Find my iPhone, Locate My Device, AirDroid and other native location pinpointing applications can help you find your device if it is lost. Please contact your provider and ask them to recommend you a TRUSTED locater application.

Do you still have questions about securing your device?
If you still have questions or concerns about securing your device, do not hesitate to contact the Department of Information Security at (901) 448-1579 or

UTHSC Help Desk
Tech-Talk User Group

Sources: Select Real Security. 12 May 2014. Signs of Malicious Software

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Contact Us

Information Security

877 Madison Ave
Memphis, Tennessee 38163
Phone: 901-448-1260
Fax: 901-448-8199

Confidential Compliance Hotline: