The objective of the grievance process is to provide a method to resolve problems which may arise between the University regular, staff non-exempt employees that may affect specific tings outlined in the grievance procedure. In doing this you have two options to grieve (Informal or Formal Hearing Process). Each step is different and is explained to the participant by the Employee Relations Counselor upon initial engagement.
Any UTHSC staff can seek the advice of Employee Relations however our involvement does not replace or supersede other university grievances, complaint or appeal procedures. As a result, employees seeking relief through the formal grievance process must initiate this process through the Human Resource Department by filling out the grievance form. This provides a method for the resolution of problems which may arise between the University and regular, staff non-exempt employees.
Grievance Hearing Panel
The Human Resource Department recruits diverse groups of volunteers to serve on panels for the UTHSC Grievance Hearing Process. Panelists must be active regular full-time employees of the University of Tennessee Health Science Center and should possess the following characteristics:
- Ability to be fair and objective in hearing others’ concerns
- Ability to exercise sound judgment
- Strong analytical and communication skills
- Good standing with the university (disciplinary action, parking services, etc…)
- Ability to maintain confidentiality and be discreet
- Willingness to help resolve employee workplace issues
- Willingness to learn new skills
For years, the Grievance Hearing Process has been providing non-exempt employees with a fair and equitable process to resolve employment concerns that have not been satisfactorily addressed through informal means. Panel members examine relevant information, as the parties involved present their issues, and make a recommendation for resolution that will be given to the Chancellor for the final decision.
Human Resources Office
910 Madison Avenue
Memphis, TN 38163