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Helpdesk

Call

Monday - Friday
7:30 a.m. until 5:30 p.m.

(901) 448-2222 or toll-free at (800) 413-7830

Walk-ins

Monday - Friday
8:00 a.m. until 5:00 p.m.

602 Lamar Alexander Bldg.
(877 Madison, Room 602)

Top Helpdesk Topics

  1. Password Management
    Set up, change, unlock
  2. Wireless Internet
    How to access WiFi.
  3. OneDrive Overview
    Learn what OneDrive does
  4. Endpoint Protection
    Protect your devices!
  5. Application Access
    Get the access you need.
  6. VPN
    Login securely off-campus
  7. Office 365
    Outlook, Word, Excel, and more
  8. UTK Software Distribution
    No-cost software
  9. Vault
    Send large files securely.
  10. Mediasite
    Presentation software
  11. Purchasing hardware or software?
    Let us help!
  12. FAQs
    Email, O365, Security

Last Published: Sep 26, 2018