Locate Loan Servicers

Loan servicers are entity that collects payments on a federal student loan, responds to customer service inquiries, and performs other administrative tasks associated with maintaining a loan on behalf of a loan holder. A federal loan servicer is a loan servicer for the U.S. Department of Education.

National Student Loan Data System (NSDLS)

If you are not sure what kind of loans you have, visit the National Student Loan Database System for Students and select "Financial Aid Review" for a list of all federal loans made to you. Click each individual loan to see who the servicer is for that loan (this is the company that collects payments from you). It is very important to know your servicer. This might be a different company from the original lender. Remember, that system shows only your federal student loans, not your private student loans.

  • Contains all Federal Loans
  • Provide total loan amount
  • Provide total loan Interest

** Interest not paid will be added (capitalized) to the principal amount when grace period ends. PLEASE contact your servicer regarding grace periods. Grace periods may differ.

Comparing Federal and Private Loans

Federal Student Loans

  • You will not have to start repaying your federal student loans until you graduate, leave school, or change your enrollment status to less than half-time.
  • The interest rate is fixed and is often lower than private loans—and much lower than some credit card interest rates. View the current interest rates on federal student loans.
  • Undergraduate students with financial need will likely qualify for a subsidized loan where the government pays the interest while you are in school on at least a half-time basis.
  • You don’t need to get a credit check for most federal student loans (except for PLUS loans).
  • Federal student loans can help you establish a good credit record.
  • You won’t need a cosigner to get a federal student loan in most cases.
  • Interest may be tax deductible.
  • Loans can be consolidated into a Direct Consolidation Loan. Learn about your consolidation options.
  • If you are having trouble repaying your loan, you may be able to temporarily postpone or lower your payments.
  • There are several repayment plans, including an option to tie your monthly payment to your income.
  • There is no prepayment penalty fee.
  • You may be eligible to have some portion of your loans forgiven if you work in public service. Learn about our loan forgiveness programs.
  • Free help is available at 1-800-4-FED-AID and on our websites.

Private Student Loans

  • Many private student loans require payments while you are still in school
  • Private student loans can have variable interest rates, some greater than 18%. A variable rate may substantially increase the total amount you repay.
  • Private student loans are not subsidized. No one pays the interest on your loan but you.
  • Private student loans may require an established credit record. The cost of a private student loan will depend on your credit score and other factors.
  • You may need a cosigner.
  • Interest may not be tax deductible.
  • Private student loans cannot be consolidated into a Direct Consolidation Loan.
  • Private student loans may not offer forbearance or deferment options.
  • You should check with your lender to find out about your repayment options.
  • You need to make sure there are no prepayment penalty fees.
  • It is unlikely that your lender will offer a loan forgiveness program.
  • The Consumer Financial Protection Bureau's private student loan ombudsman may be able to assist you if you have concerns about your private student loan.

For more information, visit Federal Student Aid.

Loan Servicers' Websites

Helpful Manage Your Loans section
Aspire Resources Inc.
Simple, concise website
Easy-to-read sample bill
Top 10 Things You Should Know
Helpful explanations of repayment plans, deferment, etc.
Extensive Personal Finance section
Free financial resources including brochures, newsletters, podcasts, etc.
Direct Loan Servicing Center
Simple, concise website
EdFinancial Services
Extensive Direct Loan FAQs
Extensive Direct Loan Transfer FAQs>
Complete list of Direct Loan Forms
Q&A section on a variety of student loan topics
FedLoan Servicing (PHEAA)
Excellent website
Benefits of Paying Ahead
Helpful calculators
Granite State Management and Resources
Manage Your Financial Life section
Monthly webinars on a variety of financial aid topics
Comprehensive resource of calculators
Great Lakes Educational Loan Services, Inc.
Extensive Knowledge Center with information on budgeting, repayment, loan management, credit, etc.
10 Tips to Stay on Top of Your Loan
Sign up for a live webcast or watch on-demand
Simple, concise website
Forbearance Information
Excellent website
LoanAssist App to help manage Nelnet loans via mobile devices
Comprehensive Financial Literacy section
Stages of Student Loan outlines your loan's lifecycle
OSLA Servicing
Useful deferment information
Useful forbearance information
Sallie Mae
10 Tips for Repaying Your Student Loans
Helpful Choosing a Bank section
Summary of Borrower Responsibilities
Information regarding loan consolidation
Helpful Glossary of Education Loan Terms