EdTech Support Matrix


Application Email Support Administrator(s)

Adobe Suite

The UTHSC Adobe Suite consists of Adobe Acrobat Pro, Adobe Connect, Adobe Presenter, Adobe Creative Cloud, and Adobe eLearning Suite.

connect@uthsc.edu

Takeyra Wagner
448-4242

Bryan Berretta
448-3839

Blackboard

Blackboard is our online learning management system. We are currently running Version 9.1.

bb@uthsc.edu

Samba Diop
448-2312

Ian Ghandi
448-1518

Clickers (Turning Technologies)

Clickers by Turning Technologies is the official audience response system for UTHSC. The software integrates 100% into Microsoft® PowerPoint® and allows audiences and students to participate in presentations or lectures by submitting responses to interactive questions using ResponseCard™ keypads, also known as Clickers.

edtech@uthsc.edu

Takeyra Wagner
448-4242

Bryan Berretta
448-3839

 

ExamSoft

ExamSoft is our official computerized testing software, used by a majority of our colleges to prepare, deliver, and analyze high-stakes exams.

examsoft@uthsc.edu

Takeyra Wagner
448-4242

Bryan Berretta
448-3839

lynda.com @ UTHSC

lynda.com is an online learning company that helps anyone learn software, design, and business skills to achieve their personal and professional goals. During your free lynda.com subscription, you receive unlimited access to a vast library of high quality, current, and engaging video tutorials.

edtech@uthsc.edu

Tonya Brown
448-5902

Microsoft Office Training

The Technology Skills Enhancement division of the UTHSC Educational Technology team provides faculty, staff, and students with FREE computer training. Delivery methods include instructor-led courses, one-on-one sessions, and self-paced online tutorials.

edtech@uthsc.edu

Takeyra Wagner
448-4242

Bryan Berretta
448-3839

Multimedia and streaming video support

The UTHSC Educational Technology team offers a variety of tools and resources to assist faculty, staff, and students in teaching and learning. If you need assistance with creating, editing, or digitizing multimedia for lectures, publications, or other academic forums contact the EdTech team using the contact information listed to the right.

esmith71@uthsc.edu

Ebony Smith
448-1817

Nolij

Nolij is a document imaging and management solution for higher education institutions. Any type of administrative processes handling documents — such as simple file archiving, multi-leveled approval process and even complicated inter-departmental business processes — can be transformed into a set of web-based Nolij workflows.

edtech@uthsc.edu

Tonya Brown
448-5902

Qualtrics

Qualtrics is a web-based survey service that is available for use by all UTHSC faculty, staff and students. The UTHSC Qualtrics Survey Service allows the campus community to easily create surveys, collect and store data, and produce reports.

edtech@uthsc.edu

Tonya Brown
448-5902

Respondus Campus Wide, LockDown Browser, StudyMate Class and Author

The Respondus Campus Wide software allows faculty and staff to seamlessly transfer tests and quizzes between Blackboard and text editing software.

Respondus Lockdown Browser is a custom Internet browser utilized for Blackboard tests that locks down the testing environment, preventing students from printing, copying, going to another URL, or accessing other applications during the assessment.

StudyMate helps students master course material through learning activities, self-assessments, and games. A dozen activities, such as flash cards, crosswords and quizzes, engage students with course content in an individualized way.

bb@uthsc.edu

Samba Diop
448-2312

Ian Ghandi
448-1518

SharePoint

SharePoint is a project collaboration software that can be used to provide intranet portals, document & file management, collaboration, social networks, extranets, websites, enterprise search, and business intelligence.

edtech@uthsc.edu

Tonya Brown
448-5902

UTHSC Alert

UTHSC Alert is the notification service that university administrators and Campus Police use to communicate by email and text message with UTHSC members and others in the case of an emergency.

edtech@uthsc.edu

Tonya Brown
448-5902

UTHSC TV

UTHSC TV is a streaming media service supported by the UTHSC Educational Technology team. With this service, users can upload and share video content.

edtech@uthsc.edu

Samba Diop
448-2312

Ian Ghandi
448-1518

Xythos

Xythos is our campus's official secure file sharing application, allowing users to securely share files with those internal and external to UTHSC.

edtech@uthsc.edu

Tonya Brown
448-5902

Other ITS Support Areas

Application Email Support Administrator(s)

Classroom Support

The classroom support team is a division of ITS that provides technical support for all of the computers, audio/visual, and other technology resources in the classrooms and conference rooms on campus.

tflorence@uthsc.edu

Tim Florence
448-5065

Mediasite

Mediasite is the high-quality lecture capture system available in various classrooms and conference rooms around campus for recording and live streaming of classes and special events.

tflorenc@uthsc.edu

Tim Florence
448-5065

ITS Helpdesk
448-2222

Room Scheduling

gebschedule@uthsc.edu

GEB, Link, SAC, and Coleman Buildings

Carol Mason
448-6960

See room availability.

Hamilton Eye Institute

Debra Trapp
448-5492

Pharmacy Building

Kenyetta Freeman
448-6036