Systems Development Application Support Matrix

Application Email Support Administrator(s) @ UTHSC is an online learning company that helps anyone learn software, design, and business skills to achieve their personal and professional goals. During your free subscription, you receive unlimited access to a vast library of high quality, current, and engaging video tutorials.

Tonya Brown

Microsoft Office/Office 365 Training

The Application Support Team within UTHSC Systems Development provides faculty, staff, and students with FREE computer training. Delivery methods include instructor-led courses, one-on-one consultation sessions, and self-paced online tutorials.

Tonya Brown

Filemaker Pro 

FileMaker Pro is a cross-platform relational database application. It integrates a database engine with a graphical user interface (GUI) and security features, allowing users to modify the database by dragging new elements into layouts, screens, or forms.



Do you have the need for high quality video conferencing and screen/application sharing in your online or blended class? If you are currently using tools like Adobe Connect, Skype, GoToMeeting for administrative purposes, you might be interested in Zoom. We encourage you to use Zoom for both instructional and administrative class and administrative meetings.


Multimedia and streaming video support

The UTHSC Application Support team offers a variety of tools and resources to assist faculty, staff, and students. If you need assistance with creating, editing, or digitizing multimedia for lectures, publications, or other academic forums contact the AppSupport team using the contact information listed to the right.



Qualtrics is a web-based survey service that is available for use by all UTHSC faculty, staff and students. The UTHSC Qualtrics Survey Service allows the campus community to easily create surveys, collect and store data, and produce reports.


Tonya Brown


SharePoint is a project collaboration software that can be used to provide intranet portals, document & file management, collaboration, social networks, extranets, websites, enterprise search, and business intelligence.

Tonya Brown


Xythos is our campus's official secure file sharing application, allowing users to securely share files with those internal and external to UTHSC.

Tonya Brown

Teaching and Learning Center Support

The Teaching and Learning Center (TLC) hosts academic technologies, which support the teaching and learning at the University of Tennessee Health Science Center. The TLC Academic Technology Consultants are available to help you with a suite of technologies.

Other Support Areas

Application Email Support Administrator(s)

Classroom Support

The classroom support team is a division of ITS that provides technical support for all of the computers, audio/visual, and other technology resources in the classrooms and conference rooms on campus.

Tim Florence


Mediasite is the high-quality lecture capture system available in various classrooms and conference rooms around campus for recording and live streaming of classes and special events.

Tim Florence

ITS Helpdesk

Room Scheduling

GEB, Link, SAC, and Coleman Buildings

Carol Mason

See room availability.

Hamilton Eye Institute
Debra Trapp

Pharmacy Building
Jasmine Osborn