Registration & Deletion Instructions for UTHSC Members

To Register Up To Five Additional Email Addresses and Two Phone Or Pager Numbers:

  • Log in to this site with your NetID and password. Click the Services tab.
  • To add a cell phone or pager number:
    • Type your number into the Phone field, select your carrier from the dropdown list, and click the Add SMS button.
    • Validate your number: Wait for a text message on your device from 79516. The message will contain a four-digit validation code (ex., 1234). Type that number into the Validation Code field for that device’s number and click the Validate button.
  • To add an email:
    • Type your address into the Email Address field and click the Add Email button.
    • Validate your email address: Wait for an email titled “Email Validation” in the inbox of that account. Open the email and click the Validate button in the body of the message.

To Resend A Validation Message (If Not Received After Registering an Email Address or Phone/Pager Number):

  • Log in to this site with your NetID and password. Click the Services tab.
  • Click the Resend Validation Email link (for an email address) or Resend Validation SMS link (for a phone or pager number).

To Delete Or De-Activate an Email Address or Phone/Pager Number:

  • Log in to this site with your NetID and password. Click the Services tab.
  • Click the Delete or Make Inactive linnk for the number or email address you want to modify. If deleting, click the OK button to confirm the action.

To Re-Activate an Email Address or Phone/Pager Number:

  • Log in to this site with your NetID and password. Click the Services tab.
  • Click the Make Active button for the number or email address you want to modify.

If you need help using the UTHSC Alert system, please refer to the Frequently Asked Questions or contact the HelpDesk at helpdesk@uthsc.edu or 448-2222.

IMPORTANT

All non-UTHSC email addresses, cell phone numbers and pager numbers registered in the UTHSC Alert/e2Campus system prior to February 4, 2014 must be re-registered on or after that date.

UTHSC Alert logo

Contact Us

Campus Police
Phone: (901) 448-4444
Email: utpolice@uthsc.edu

UTHSC Support

HelpDesk
Phone: (901) 448-2222
Email: helpdesk@uthsc.edu

Non-UTHSC Support

e2Campus
Phone: 800-936-3525
Email: support@e2campus.com
Web: e2campus.com/support